What is the DecisionEdge Support policy?
First, please review the materials on the DecisionEdge website for help with your questions. The DecisionEdge website features extensive documentation, support tips, and recorded demonstrations to help you be successful with DecisionEdge products. Additional support depend on whether the customer has an active phone and email suppport agreement: – Customers with an active phone and email support agreement can contact DecisionEdge Support using the DecisionEdge Support Form or by calling +1 (805) 277-1001 x702 or support@decisionedge.com.