What is the DDA?
The DDA is the Disability Discrimination Act, or Acts, (1995 and 2005). An outline of the provisions and duties of the Acts is given in the ‘legislation’ section. The DDA is civil legislation, and gives disabiled people the right not to be discriminated against in accessing goods, services, education, transport, and in employment. Public Authorities are required to produce ‘Disability Equality Schemes’, recording how they are ensuring that disabled people have access to their services. As a business or service provider, you must make ‘reasonable adjustments’ to ensure that you do not discriminate against disabled customers or employees. Anyone feeling that they have been treated unfairly can bring legal action against you, usually after notifying you of the access barrier encountered, and giving you chance to respond. Back to the Top 2. What is meant by ‘reasonable adjustment’ A reasonable adjustment is a change needed in order to enable people with a disability to access your services
