What is the customers role in the development process?
We strive to work together with our customers as a seamless team. As such our process is flexible enough to let you determine the level of involvement you want. Some customers want heavy, daily involvement in particular aspects of development, others prefer to let us handle everything. Your input to the project will be defined at the beginning of the project based on your needs and preferences. Please note that in order to meet the required finish date, we will need any materials you are providing for the site by a certain date. If a customer does miss a deliverable deadline, the website delivery date will be delayed. If a customer deliverable is missed, you will not be charged for developer down time. We will re-task personnel to other projects and we will put them back on your project as soon as they are available again after the customer deliverable is provided to us.
Related Questions
- As part of the JDD development process, a team member should have their job title updated. Who decides what a job is to be called, the line manager or Human Resources?
- who has written anything related to establishing a customer focussed product development process for in pharma/biotech?
- What is the customers role in the development process?
