What is the customer responsible for?
The customer • Is responsible for all the freight charges on the return of defective items and no replacement part(s) will be sent until our staff have inspected and varified the the returned defective item in question. • The customer is responsible for all the shipping charges for the returned product. You must have a RA number or Return Authorization number from JDMSource before you can return your product. Please have the RA number written on the outside of the package. Any returns arriving to our warehouse without a RA number will be refused. Also, include the invoice with your returned package. Any cancelled or refused orders will be subject to a 30% restocking fee and customer is responsible for all freight charges.
