What is the CSA scanning tool and what is it doing to my system?
There is a additional scanning process for all computers. This scanning tool checks that you have Symantec Anti Virus installed and that it is up-to-date, that your OS is patched to a certain level, that Windows Updating is turned on where applicable, and that network bridging is turned off. If you pass, you will be allowed to register. If you fail any aspect, you will be given a link where you can go to install or update software. After updating any software, you can re-run the scanning tool. If you pass, you can continue the registration process. When I run the CSA tool I get an error message: “Unable to Read Policy”. There are several reasons why this error may occur. Your first step should be to restart your computer and attempting the registration process again. Next try disabaling programs such as Norton Internet Security and Zone Alarm. If you are running Windows Vista right click and choose “Run as Administrator” when opening Internet Explorer and the CSA application. If none o
