What is the cost of call diversion?
Q. How do I know you can handle my call volumes? If your call volume is consistently heavy we will make necessary staffing level adjustments from the start. Advertising campaigns can significantly increase your phone call volumes. It is important to tell us so we can increase phone answering staff accordingly during these periods. Q. How long does it take to set up? Most accounts are set up within twenty-four hours. Complex requirements and/or scripts may take a little longer. Q. What are your charges? Due to different phone answering and message taking requirements, the charges vary. As we tailor our services to meet each of our clients’ needs, the charging structure reflects this. Q. Why is charging by the message better than alternative methods like per second charging? Message based charging allows you to budget more accurately because you will know that a few longer calls will not affect your monthly charges. We charge only when a caller leaves a name or message not immediately th
