What is the correct way to submit a glitch/bug report?
We design our software mostly according to our user requests and suggestions. We also admit that our software may contain some unintended bugs/glitches. In case you’ve encountered one, we’d appreciate if you use the following method to submit your report instead of simply sending a message like this, “Your software doesn’t work. How to fix it?”: • To save your own time (and our time) please use the search function in your browser to make sure that your question was not answered on this page, and that it is not included in the software manual here; • Read FAQ #32 below. It is incredible how many anti-virus software products are out there but unfortunately almost none of them can provide a true security they advertise. All they seem to do is to catch and thwart “good” software that doesn’t pose any risk for a user; • If you still didn’t find the way to resolve your issue, follow these steps to submit your report to us: (Make sure to also describe the issue that you experience) • Set Wake