What is the confidentiality policy of the crisis line?
The Crisis Line is operated by Boys Town National Hotline. They have very strict rules concerning the release of information. The caller’s number and location does come up onscreen with each call. However, the information shared is only recorded in summary form, referred to in the case of a repeat caller (same person), tabulated only in generalities for the purpose of refining the services, and released to no one (including universities, families, Grad Resources or others) except in extreme cases (such as death of the caller or upon their permission).
