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What is the company’s stance on customer service and what kind of track record does it have for solving customer complaints?

April 26, 2017COMPANY complaints customer customer service record Solving stance track

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What is the company’s stance on customer service and what kind of track record does it have for solving customer complaints?

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Not only will you get a good idea from the references provided, but it’s also wise to research all companies on the Better Business Bureau website. Some companies have complaints, but it’s important to know how they handled the complaint and whether the customer was satisfied.