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What is the commitment for on-call peer counselors?

April 26, 2017commitment Counselors On-Call peer

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What is the commitment for on-call peer counselors?

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A commitment of 20 hours/month is required, along with checking e-mail daily and staying up to date on important breast cancer news, changes and additions to Y-ME’s Support Center system. Adhering to Hotline Standards, maintaining certification through continuing education yearly, and following Hotline call center metrics is also required. What is the commitment for match peer counselors? Match peer counselors must commit to checking e-mail for match requests every 24 hours in order to fulfill our 48-hour commitment to callers. Adhering to Hotline Standards is also required.