What is the commercial casino industry doing to deter problem and underage gambling?
The commercial casino industry has been implementing employee and public education programs to increase awareness of problem and underage gambling and promote responsible gaming practices within their facilities for many years. Caesars Entertainment Corporation, for example, has been a leader in this area, promoting responsible gaming since the early 1980s through its Operation Bet Smart®: Know When To Stop Before You Start® and Project 21© programs. Operation Bet Smart® formally trains employees about the importance of responsible gaming and the policies and procedures of Harrah´s responsible gaming programs. Project 21© teaches casino employees, minors, parents, and guardians about the consequences of gambling under the legal age through compelling front and back-of-house signage, detailed employee training on cues for identifying minors, and the on-going creation of materials. These programs have been so successful that Harrah’s has licensed them to many other casino companies for u
