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What is the client case load for each counselor?

April 26, 2017Case client counselor load

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What is the client case load for each counselor?

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This varies depending upon how long the counselor has been at the Helpline, if the counselor is full or part-time, and if the counselor is a designated Spanish counselor. Helpline has fewer Spanish speaking clients. An average case load for a fulltime counselor is between 90 and 150 clients.