What is the Cisco Product Online Web Returns (POWR) tool?
The Cisco POWR tool allows Cisco customers to schedule an “online” pickup for the return of their contracted Service RMAs (Return Material Authorization). The tool currently is available to customers in the United States only. • What are the benefits of the tool? It eliminates multiple manual steps, such as: – Completing paper waybills – Calling a carrier for pickup – Contacting Asset Recovery if the waybill is lost It provides online and e-mail acknowledgement with tracking number as proof of return It terminates the Cisco Asset Recovery e-mail reminders It provides an environmentally sound solution using today’s technology • Why do I need to agree to the “Terms of Use”? This is business standard for any transactional business-to-business process. Agreeing to “Terms of Use” allows both parties to acknowledge their responsibilities, limitations, liabilities, and more. If you turn off cookies in your Web browser software, you will need to agree to the “Terms of Use” each time you visit
