What is the Cisco definition of used and secondary-market equipment that qualifies for this program?
Cisco defines used equipment, as previously owned equipment, now owned by a party other than the original customer. Secondary-market equipment is any Cisco equipment–whether represented as new, used, or refurbished–that is purchased from a seller that is not a Cisco Authorized Reseller or Distributor. This includes both opened and unopened equipment. Previously owned equipment purchased from an unauthorized reseller, cannot be placed under a service contract without being re-licensed and inspected.
