What is the CIH program?
The Certified Interpretive Host category is designed for staff and volunteers at interpretive sites who have public contact but don’t usually deliver interpretive programs. Receptionists, maintenance workers, law enforcement officers, campground hosts, greeters, and sales clerks are among the individuals who may find the program helpful. CIH training combines customer service with informal interpretation to help participants improve their responses to guests in general while helping achieve stewardship goals of the organization. Who can participate in the CIH Program? Anyone age 16 or over with a desire to improve their public contact skills and further their interest in interpretation. Membership in NAI is not required, but fees are discounted for NAI members. What’s the benefit of CIH status? The CIH program helps agencies achieve their missions by encouraging positive public interaction with the resources through informal interpretation and excellent customer service. What’s the dif
