What is the cause of choppy calls and is there any way to fix this?
Choppy calls are usually caused by high latency or packet loss in the ISP’s network. High latency occurs when it takes too long for the data to be transmitted over your Internet connection. Packet loss occurs when information is lost over your Internet connection. Either situation can be caused by ISP (Internet service provider) problems, Internet congestion, or heavy bandwidth usage such as online gaming or file sharing. You can determine if there is any problem through Internet speed tests. If your upload or download speed is lower than your ISP’s advertised speeds, you may be experiencing Internet connectivity problems.