What is the cause and what are the remedies for Communication Errors, Error numbers 1008/13001, when I am scanning Hi-Resolution images on a Pro Scanner?
These error codes indicate a light-related error condition. The most difficult cases for transmitting light to the imager are Hi-Resolution scans. The error conditions usually indicate that the integration time (the amount of time a pixel needs to be exposed to obtain the digital information) is so long that the scanner, which is concentrating on acquiring the digital information, loses its communication link with the system computer. The workstation identifies the problem as if the scanner has gone off-line.
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