What is the capability of batch temperature for this process based on the stated specifications?
For this process, Cp = 0.53 and Cpk = 0.37. The chart “Capability Analysis of Raw Material Batch Temperature” shows that the natural process limits of 86.3 degrees to 101.3 degrees are almost twice as wide as the specification limits. In addition, the average batch temperature is a little over one degree below the target of 95 degrees. Q: If raw material batch temperature is a critical contributor to the breakage issue with customers, what should be the focus of improvement for this process by Sergio and the team? A: Sergio and the team must first get the average temperature up to 95 degrees and then work to reduce the routine variation in batch temperature. The team should spend time watching how the raw material batches are made and transferred to the next step of the process, as well as observing how the measurements are made. These observations should be organized on a cause-and-effect diagram. The cause-and-effect diagram can then be used to help the team identify what variables m
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