What is the cancellation policy for Onsite Classes?
We recognize that cancellations are sometimes unavoidable. If you scheduled an Onsite training course, we assess: • Fifty (50) percent of the fee if you cancel 15 to 10 business days prior to the scheduled start date. • One hundred (100) percent of the fee if you cancel less than 10 business days prior to the start of the onsite. Cancellations must be submitted in writing. In addition, any travel penalties for airline tickets, etc. will be charged.
