What is the biggest mistake specialty retailers make when pitching their concept?
There are two big mistakes to avoid: poor planning and not understanding the airport environment. First, do the necessary homework to create a well-researched and well-defined retail concept. Second, remember that just because a concept works in a mall does not mean it will work in an airport. The best airport business proposals are the ones that include a thoughtful, thorough analysis of the product, how it appeals to the target airport shopper and how the business will be visually merchandised and managed. In the end, if you give the airport management a clear and thoughtful analysis of your business, you’ll have a much better chance of getting your concept approved and launched.