What is the best way to work with the Home Office?
If you have accessed your personal website for answers to your questions and still need additional information, the best process to get your questions answered and receive the support you need is: • First, contact your sponsor or Business Leader (your sponsors leader). They are usually equipped to answer any questions you have, simply because “theyve been there!” • If there are questions your sponsor or Business Leader cannot answer, you can email us at support@thebalancecompany.com. Please include as much information and be as specific as possible (example: your compensation question; a particular order number, date, concern, steps you have taken to resolve the issue, etc) • In most cases, your needs will be resolved in steps 1 or 2 above. If you feel you need some additional personal care, feel free to call us directly at (650) 931-0900.
