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What is the best way to send verification documents?

April 26, 2017best documents send verification

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What is the best way to send verification documents?

1 Answer

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• The best way to send your documents is via the PokerStars Client. Once logged in, please navigate to Help/Contact support (via the Main menu in the lobby). Here you can browse to files on your computer and upload them directly to us. Please ensure you select the correct category ‘Security’ > ‘Age Verification’. You can also send documents by email to verification@pokerstars.com using the email address associated with your PokerStars account. • What format should I use for the verification documents I send to verification@pokerstars.com • You may send your documents as JPEG picture files. We also accept PDF, TIFF and DOC files. Please ensure that the size of the file is no greater than 5 MB, if necessary send multiple emails.