What is the best way to notify e-Recovery Solutions of a payment received in your office or balance adjustment?
Although there are many convenient ways to go about payment notification, we have found that Client Access Web (CAW) is usually the most convenient method for our clients. Other methods include returning the Payment Report by fax or e-mail. We ask that you avoid notifying us by phone because we are required by our Certified Public Accountant to maintain written documentation with details of the transaction. Our Remote Account Access page has more information.
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