What is the best way to improve the flow of information and overall communication in an organization?
In Improving Your Listening Skills, participants will: • Recognize the importance of developing good listening skills by reflecting on their past listening experiences. • Discover the five different listening approaches used in communication and the specific characteristics of each approach. • Discover their most natural listening approaches. • Explore their strengths and challenges as listeners. • Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members. • Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches.
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