What is the bast way to handle this?
Sometimes ………….as hard as it is …..you need to eat it. It’s not worth your time and the frustration trying to pursue this; let it go, and let it go mentally. In the scope of things this could be a relatively inexpensive lesson that will save you some serious $ down the line. Figure out your best avenue for collection of payment, and informing the client ahead of time………… and make that you SOP. In other words…….. Informing the customer ahead of time of service call and hourly rates, and that payment is expected that day; if the job is going to run over, let them know ahead of time. If it’s a bid job, your contract should stipulate – 1/3 up front, 1/3 at some mid way point, and 1/3 at completion. ……you may loose some jobs because of this …but you won’t loose your shirt.