What is the basic difference between the BigmOuth & Goldmine and PowerVoice systems?
There are quite a few differences. Both systems can get your job done, though it’s like comparing a Ford Escort to a Mercedes. 1) BigmOuth/Goldmine is a MS-DOS based system, whereas PowerVoice runs under Windows 2000 Professional. With BigmOuth you should have some familiarity with DOS to really fell comfortable with the interface, though it has its own windowing system and does not use the command line. With PowerVoice – anyone familiar with Windows should have no problems with installing and running the system – frequently without even having to contact our support department. 2) BigmOuth/Goldmine has voice detection, whereas PowerVoice has very accurate answering machine detection. BigmOuth sees voice, whether it from a live person or a machine, as the same thing, and proceeds to deliver its message. PowerVoice recognizes the difference between answering machines and and live people and can play one message for live answers, another to be left on machines. Some telemarketers want to
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