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What is the AviStar / FastTrack cancellation and refund policy and process?

April 26, 2017cancellation fasttrack policy process refund

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What is the AviStar / FastTrack cancellation and refund policy and process?

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We will refund your prepaid reservation 100% if you cancel 48 hours or more before the travel start date you input on your reservation. If you cancel your reservation less than 48 hours before the travel start date on your reservation, we will charge you a cancellation fee of 1 day’s parking at the rate specified on your voucher. If you cancel after the travel start date on your reservation, we will not refund your reservation. Cancel online by clicking on the “Cancel Reservation” button on your Reservation Details page (available by finding your reservation). Once you have submitted your information, we will match it up against our database, and you may expect your refund in 3 weeks, and cancellation of your reservation immediately. You can also contact our Customer care department via email info@parkingcompany.com.