What is the average turnaround time per claim?
Properly completed claims are adjudicated within 48 hours of receipt. Reimbursements for dependent care and QTE claims are released in accordance with payroll contribution cycles. Reimbursements for medical reimbursement, direct dental, HRA, and direct vision claims are released according the schedule established at the option of the employer (weekly, bi-weekly or monthly). Medical reimbursement checks can also be issued on a daily basis if desired.
