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What is the average turnaround time on a standard service hard drive recovery case?

April 26, 2017average Case recovery service standard time turnaround

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What is the average turnaround time on a standard service hard drive recovery case?

2 Answers

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The average turnaround on a case with our standard service is 5 business days. This is the time between when we receive the drive and when the data is shipped out. If the drive needs to go to the cleanroom or parts need to be ordered the turnaround time goes up to around 7 business days. Please note that these timeframes are estimations. We cannot guarantee service will be complete in that timeframe.

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The average turnaround on a case with our standard service is 5-8 business days. This is the time between when we receive the drive and when the data is shipped out. If the drive needs to go to the cleanroom or parts need to be ordered the turnaround time may increase. Please note that these timeframes are estimations. We cannot guarantee service will be complete in that timeframe.