What is the average turnaround time on a priority service hard drive recovery case?
The average turnaround on a priority service case is 1.5 business days. When you choose priority service a technician will be inspecting your disk within the first few hours of it coming into the building. We will rush-order any necessary parts, and in the event it needs to go to the cleanroom you’ll be first in line.
The average turnaround on a priority service case is 1 business day. When you choose priority service a technician will be inspecting your disk within the first few hours of it coming into the building. We will rush-order any necessary parts, and in the event it needs to go to the cleanroom you’ll be first in line.