What is the average response time to my questions?
Phone calls get instant person-to-person response during customer service hours. No long waits, no queues, no automated response system. We put the person in personalized service! Emails are responded to within 2-3 hours typically, 24 hours/day. Orders placed in our cart are responded to by either phone or email within 8 hours, with many of them responded to in much less time.
