What is the Automatic Ring Protection Plan?
A. Gold Lance will automatically protect your gold and SilverXT™ with platinum ring from loss or theft. If your ring is lost or stolen and the loss or theft is reported to Gold Lance within (4) years from the shipment date of your original order, Gold Lance will, for a reduced replacement fee, replace the ring with a ring of the same design or a similar design of comparable value to the lost or stolen ring (genuine stones and diamonds excluded, except Black Onyx and Mother of Pearl.) Each ring may only be replaced once following original purchase. Upon reporting of the loss or theft and payment of a replacement fee, Gold Lance covers the remaining costs to produce a replacement for your lost or stolen ring. See your ring assurance card for details. To expedite the claims procedure, please contact Gold Lance at 1-800-252-5777.