What is the Authentication Failed error message?
‘Authentication Failed’ Error Message This occurs in an account billing situation and may be due to one of the following factors: • User name has been entered incorrectly. Remember to use all lowercase letters. • The account number is incorrect. Please call Technical Support at 1-800-231-5973 to verify your account number • Your password is incorrect. Please call Technical Support at 1-800-231-5973 to verify your password.
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