What is the Alert Framework used by SAP EM?
SAP EM uses the Alert Framework that is available with SAP NetWeaver to trigger follow-up actions. This solution for example offers you one central alert inbox for SAP Enterprise Portal (optional). Using this framework, you can simplify and unify the way that alerts are handled for SAP applications, including by e-mail, SMS, and/or fax. For more information about the Alert Framework, see http://service.sap.com/alert.