What is the agency’s processing procedures for my licensing paperwork?
The mailroom clerks separate incoming paperwork by license type. The accounting department enters the check number, SSN and demographic information and assigns the license type for the applicant. An invoice number is generated for the unscheduled payment of the first-time applicant. Renewal invoice payments are applied to the scheduled payment. The licensing division must ensure each individual application, Letter of Certification or Cancellation, pre-license and continuing education information and license fees all meet the requirements established by state law. Once the information is verified and approved by our processors, the application is forwarded to the data entry personnel who enter the license data. The licenses are issued and mailed the following business day.
