What is the advantage of using the “Manage My Reviews” feature?
This feature is available to Basic and Preferred businesses. Business owners are experiencing fantastic results by communicating directly with their customers. You can thank a customer for a compliment, invite them back to take advantage of future specials, or ask them to contact you regarding a complaint resolution. By responding to people who review your business, you can increase your chances of turning reviewers into repeat customers. Potential customers appreciate businesses that respond to reviews.