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What is the advantage of directing reports of human-wildlife conflict to one call centre?

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What is the advantage of directing reports of human-wildlife conflict to one call centre?

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The most efficient way to educate the public and to allow officers to continue to respond to priority calls is for the public to speak to trained call centre staff. Staff will provide advice, pass along information, and refer priority calls to a district conservation officer. Because the call centre will be staffed twenty-four hours, seven days a week, callers will be able to speak to a conservation officer or trained operator directly.

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