What is the advantage of a web-based CRM system like CRM-gx over a client-based system (where you install software on your PC) ?
A. CRM-gx can be accessed from any Web browser, which means there is no software to purchase, install, upgrade or maintain. With a client-based system, every time you want to add a new user, you must install a new copy of the software on a PC somewhere in the world. For both large and small organizations, this process is costly and a burden on your IT staff. It also means another application to maintain, upgrade, and configure. With CRM-gx, adding another user anywhere in the world means issuing a login and password. You can also access CRM-gx from any PC in the world, as long as you have Microsoft IE and a connection to the Web. Back to top Q.
