What is the Advanced MP3 Players Christmas Return Policy?
All purchases from the 1st November 2009 until 23rd December 2009 are covered under our extended Christmas return policy. This entitles you to return any non faulty product for a refund, exchange or credit voucher up until Friday 8th January 2010. Any returned goods must not have been used and must be in a perfect resalable condition (all goods returned within this period that are not in a perfect resalable condition will be subject to a 10% restocking fee or refused and sent back to the customer). PLEASE NOTE: ALL RETURNS MUST BE ACCOMPANIED BY A VALID RETURNS NUMBER: 1. Click on the My Account link at the top of our website and log into your account 2. Click on Request support or return a product link 3. Select the order containing the item that you wish to return. 4. Fill in the Support Request Form 5.