What is the Administrative Grievance Procedure?
The Administrative Grievance System (AGS) provides an avenue for most nonbargaining unit employees to present matters of concern related to their employment to appropriate officials and to have them considered expeditiously, fairly, and impartially, and resolved as quickly as possible. Employees covered under the AGS are entitled to present grievances to their supervisors or managers. They may represent themselves or be represented by someone of their choice although their choice of representative may be denied if it would result in a conflict of interest, conflict with mission priorities, or result in unreasonable costs. Employees are also entitled to full access to relevant information and to copies of such information where providing copies is not unduly burdensome or contrary to law or regulation. They are entitled to a reasonable amount of official duty time, if otherwise in a duty status at their job, to present grievances and to communicate with management and personnel official
