What is the administration included in Professional Edition?
A. Salesforce.com Professional Edition includes the key administration and management tools that IT managers and department administrators need to deploy and maintain a turnkey CRM solution across sales, service, and marketing departments. This includes: 1) A comprehensive data-sharing model to support private, read-only, or public sharing. 2) Integrated license management to insure compliance, and 3) Tracking of storage use and training enrollment at a user level.