What is the AdeM return policy?
Any AdeM products can be exchanged or returned for a refund within (10) business days of purchase, minus the shipping charge. All products for exchange must be prepaid freight and received back in its original packaging accompanied with a note for the reason of return. Notice of defective products must be made within (5) business days of receipt. A complete description regarding the nature of the defect must be included with all products being exchanged or returned. Upon receipt product will be inspected. A refund will be issued to the original credit card used within (10) business days. For any additional assistance, please contact customer service between 9 a.m. to 5 p.m. Eastern Standard time at 800.366.7470. How long does a refund take? The credit card used for purchase will be refunded within (10) business days after physical receipt of merchandise. Will my information given be shared with other business? No. Alexandra de Markoff Cosmetics does not share or sell your information w