What is the added value of training courses in ITSM based on ISO/IEC 20000?
Unlike some of the training for well known frameworks in IT, in the accredited training courses for the EXIN qualification program in IT Service Management based in ISO/IEC 20000 you will learn what to do and how in IT Service Management. This includes improving your soft skills in practical assignments and exchanging experience with your colleague attendees. The EXIN accredited trainers have years of valuable practical and educational experience and motivated to support your personal development.