Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is the actual response time to have questions answered by the instructor?

April 26, 2017actual answered instructor Response time

0

Posted

What is the actual response time to have questions answered by the instructor?

1 Answer

0

Posted

Once you purchase the 1040 ValuePak tax software we provide same day service weekdays between June 1st and December 31st for both calls to our toll free number and e-mail. However, because this income tax course is written by tax professionals who deal with individual and small business taxpayers preparing their tax returns on a daily basis, we are busy between January 1st and April 15th of each year. Therefore, toll free telephone and email support will be unavailable after December 31st.