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What is the 3VR policy for out of warranty repairs?

April 26, 2017policy repairs warranty

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What is the 3VR policy for out of warranty repairs?

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Out of Warranty Repair Services Fee (Part # RS-01-OWT, see 3VR Commercial Price Guide for more information) This flat fee covers parts and labor for any Out of Warranty hardware repair. Includes return shipping (ground) from 3VR; does not include shipping to 3VR. No additional warranty applies to Out of Warranty Repair Services. If your 3VR product needs to be repaired out of warranty, please contact 3VR Technical Support. 3VR Technical Support will assist you in troubleshooting your issue. If it is determined that it’s necessary to repair your product, 3VR will assist you in purchasing the repair service, and arrange to issue you an RMA number and instructions for returning the product to 3VR for repair. Most repairs can be completed in 5 business days, plus shipping time to and from 3VR. 3VR will not accept products shipped or returned to us without an authorized RMA number from 3VR Technical Support.