What is the 30 day mail-order rule?
The federal Mail-Order Rule, also known as the 30-Day Rule requires businesses that advertise mail or telephone-order merchandise to have a reasonable basis for stating or implying that they can ship within a certain time. Even if no shipment time is stated, the law requires Merchants to have a reasonable basis for believing that they can ship within 30 days (thus, the nickname). If a business discovers it cannot ship on time, it must seek your consent to delay shipment. If it is unable to obtain that consent, the Merchant must, without any request from you, promptly refund all the money you paid.
