What is the #1 reason for CSRs or CRFs not receiving their renewal notices?
Not notifying the Board of address & email changes. The ‘Contact Information’ section of the Code of Professional Conduct requires you to submit written notification to the Board office anytime there is a change in your contact information. Also, notify us of any name changes. You can send in the changes at any time. If you’re about to send your renewal forms you do not need to submit a change of address form or name change letter w/your renewal papers. The renewal process is two-fold: (1) Renewal form (to report current contact info and/or any name changes), and (2) Continuing Education Reporting Form (to report your continuing education points). FYI: Notifying the post office of your address change is not equivalent to notifying the CRCB.