What is Task Management?
Task Management enables your organisation to record and monitor all of your customer issues. It can be applied to any professional services context and ensures you meet all of your customers demands. Unusually, Coretime’s task management is integrated fully within the time recording process. Record the time and update the tasks status within the same process ensuring that not only are service levels met and improved upon but also the resources used are costed accordingly. Significantly, the customer can log their own issues directly from your website into the task database and review progress over the web. Your organization as a whole will improve the service it delivers, helping to retain existing customers and enhance their overall satisfaction.
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