What is Swan Ways’ return and exchange policy?
If, for any reason, you are not completely satisfied with your purchase from Swan Ways, return it to us unworn and with tags attached within 10 days or receipt, using the free return label. We will exchange it or provide a refund without delay. We will make every effort to handle refund requests as quickly as possible, and we will advise you by e-mail when this is done. Please note that the length of time it takes for a refund to appear on your credit card account statement may vary depending on the issuing financial institution. Shipment and delivery We ship to locations in the U.S. at no charge Monday through Friday via FedEx from Arlington, Virginia. We can provide next day delivery in the USA and ship internationally for a fee – see table below. We will e-mail you a shipping confirmation including the tracking number soon after shipment of your order.
