What is subscription service ?
Subscription service is offered to MARTA customers having travel patterns to and/or from the same destinations, at the same hours, on the same days each week, at least three (3) days per week, for at least six (6) months consecutively. Individuals having schedules that require frequent changes are not eligible for subscription service. Subscription service is restricted to trips to and from work, medical or educational institutions only. Service is offered Monday through Saturday. When a person is eligible for subscription service, it will be necessary for him/her to contact the scheduler to confirm desired days and times of travel. Once a subscription schedule is confirmed, the customer is relieved from making advance reservations. The paratransit vehicle will arrive during the scheduled pick-up window at the same location each day as prearranged with MARTA. Long-term or permanent changes to subscription service which result from a move or a change in employment destination or time, m
Travel to and/or from the same location at the same time (at least once a week). The availability of subscription service is strictly limited by the requirements of the ADA. Subscription reservations, once approved, cannot be changed. A new application must be submitted for every requested change.
Subscription Service is limited to riders traveling to the same place at the same time at least once a week for a minimum period of 90 days. DART reserves the right to restrict and/or prioritize Subscription Service to maintain a maximum level of fifty percent (50%) as required by the ADA, when there is no excess demand capacity available.
